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In no event shall Otter Public Relations or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Otter Public Relations’ website, even if Otter Public Relations or a Otter Public Relations authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Otter Public Relations’ website could include technical, typographical, or photographic errors. Otter Public Relations does not warrant that any of the materials on its website are accurate, complete or current. Otter Public Relations may make changes to the materials contained on its website at any time without notice. However Otter Public Relations does not make any commitment to update the materials.
Otter Public Relations has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Otter Public Relations of the site. Use of any such linked website is at the user’s own risk.
Otter Public Relations may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of Florida and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Otter PR is a subscription service and payments are collected automatically every month on a recurring basis until explicitly canceled by email. We are not responsible for any payments that are charged if the client has not canceled their subscription with us.
Otter PR makes every effort to be fully transparent in its payment terms and reminders. Every client must agree to our payment terms before engaging with us and therefore is completely liable for payments made within our terms. Any disputed payments that are within the agreed Terms will be treated as Fraud and our investigation team will be activated and all costs of this investigation will be passed on to the Disputing party. In the case of a dispute or lawsuit you will be responsible for all legal fees.
Otter PR is a full-service PR agency and as soon as a client engages with us, enormous resources are activated toward serving that client immediately. Therefore, refunds will only be considered in the following events:
Partial refunds may be considered on a case-by-case basis. We reserve the right to deny any refund request that arises. Please email firstname.lastname@example.org with any questions or concerns.
Otter PR promises several guarantees for subscription customers who are actively paying for our services. The guarantees stated in each package will be fulfilled within 60 days of the beginning of that paid month or the customer will be approved for a refund for the previous month of service.
“Guaranteed Publications” at stated in each package will have a minimum requirement of a publication on a media site that has a domain authority greater than 40 and traffic greater than 1000 visits per month.
“Guaranteed Audio” as stated in a package will cover any radio or podcast opportunity that is publically published with greater than 1000 reach. This must be explicitly requested by the client each month in order to be valid.
**TV, Speaking, Awards are never guaranteed.
**Wikipedia page creation and Social Media Verification are never guaranteed.
**GUARANTEES ARE VOID IF THE CLIENT DOES NOT REPLY TO THE PUBLICIST WITH NECESSARY INFORMATION WITHIN 48 HOURS OF COMMUNICATION. IF WE FIND THAT COMMUNICATION IS NOT ACCEPTABLE, THE GUARANTEED COVERAGE WILL BE VOID.