Otter Public Relations Terms of Service

Otter Public Relations Terms of Service

1. Terms

By accessing the website at https://otterpr.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Otter Public Relations’ website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Otter Public Relations’ website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Otter Public Relations at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Otter Public Relations’ website are provided on an ‘as is’ basis. Otter Public Relations makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Otter Public Relations does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Otter Public Relations or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Otter Public Relations’ website, even if Otter Public Relations or a Otter Public Relations authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Otter Public Relations’ website could include technical, typographical, or photographic errors. Otter Public Relations does not warrant that any of the materials on its website are accurate, complete or current. Otter Public Relations may make changes to the materials contained on its website at any time without notice. However Otter Public Relations does not make any commitment to update the materials.

6. Links

Otter Public Relations has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Otter Public Relations of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Otter Public Relations may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Florida and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Terms of Use created with GetTerms.

9. Payment Terms

Otter PR is a subscription service and payments are collected automatically every month on a recurring basis until explicitly canceled by email.  We are not responsible for any payments that are charged if the client has not canceled their subscription with us.

10. Disputed Payments

Otter PR makes every effort to be fully transparent in its payment terms and reminders. Every client must agree to our payment terms before engaging with us and therefore is completely liable for payments made within our terms. Any disputed payments that are within the agreed Terms will be treated as Fraud and our investigation team will be activated and all costs of this investigation will be passed on to the Disputing party. In the case of a dispute or lawsuit you will be responsible for all legal fees.

11. Refunds

Otter PR is a full-service PR agency and as soon as a client engages with us, enormous resources are activated toward serving that client immediately. Therefore, refunds will only be considered in the following events:

  1. A client is billed after canceling their subscription.
  2. A client requests a refund within 24 hours of payment.
  3. The Agency does not meet the guarantees that are promised.

Partial refunds may be considered on a case-by-case basis. We reserve the right to deny any refund request that arises. Please email billing@otterpr.com with any questions or concerns.

12. Guarantees

Otter PR promises several guarantees for subscription customers who are actively paying for our services. The guarantees stated in each package will be fulfilled within 60 days of the beginning of that paid month or the customer will be approved for a refund for the previous month of service.

“Guaranteed Publications” at stated in each package will have a minimum requirement of a publication on a media site that has a domain authority greater than 40 and traffic greater than 1000 visits per month.

“Guaranteed Audio” as stated in a package will cover any radio or podcast opportunity that is publically published with greater than 1000 reach. This must be explicitly requested by the client each month in order to be valid.

**TV, Speaking, Awards are never guaranteed.

**Wikipedia page creation and Social Media Verification are never guaranteed.

**GUARANTEES ARE VOID IF THE CLIENT DOES NOT REPLY TO THE PUBLICIST WITH NECESSARY INFORMATION WITHIN 48 HOURS OF COMMUNICATION. IF WE FIND THAT COMMUNICATION IS NOT ACCEPTABLE, THE GUARANTEED COVERAGE WILL BE VOID.

13. Cancellations

You may cancel at any time by contacting billing@otterpr.com and letting them know that you wish to cancel your subscription. You must provide at least 7 days notice before your renewal date.  In the case of a dispute or lawsuit you will be responsible for all legal fees.

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